Thank you for shopping with us! Here are our standard practice shipping policies.
Shipping Times Orders typically ship within 5 to 12 business days, Monday through Thursday. Customer service is closed on Fridays. Keep in mind that shipping may take a bit longer during holiday seasons or if an item is currently out of stock and needs to be ordered before it can ship.
Important Note on Payment Methods The payment method you choose—whether it is Amazon Pay, Shop Pay, PayPal, or another option—can affect the timing of your shipment. Some payment options may take a few extra days to process before we receive funds, which means we may need a little more time to ship your items.
Thank you for your patience and understanding! We are a small, woman-owned shop, so every order is prepared with care, and we aim to make your shopping experience as smooth as possible.
Warmly, SunHeart Boho Tribe
SHIP DOMESTIC US PRIORITY SHIPPING
Depending on volume of sales, shipping time can be 5-12 business days; Monday-Thursday; customer service is closed on Friday. Please note* Shipping can be slower during Holidays and if item/s are in-stock or need to be ordered.
Shipping is via USPS Priority Mail US destinations and USPS Global Priority Internationally. You will receive an email confirmation when your package is shipped. If a package is returned to us because of incorrect address, customer will be responsible for the charges incurred to re-ship the package.
DOMESTIC: Once we ship; Shipping is via USPS Priority Mail, arriving within 2-3 days anywhere in the US. If you need your order FAST, please email kwest[at]gmail.com for availability before placing your order. All items are insured, and this fee is included in Ship Fee. If item/s are not in-stock, they have to be ordered and this will delay delivery.
*FINAL SALES: are final sales, no returns, exchanges or refunds-no exceptions they are yours forever.
GLOBAL PRIORITY INTERNATIONAL SHIPPING
Hey, Canadians! Thank you so much for shopping with SunHeart. We're celebrating twenty years of online business, and Canada loves us. Keep it up.
International orders ship via USPS Global Priority, usually arriving within six to ten days depending on location. Customs delays are beyond our control.
Shipping fees are calculated at checkout for both domestic and international rates. If there are extra charges, we'll bill you via PayPal before your order ships. Customs forms are filled to full value.
Buyer is responsible for any international customs duties.
Have Questions About International Shipping?
Contact us at kweststudios [at] gmail.com.
For international shipping fee questions, please contact us at kweststudios [at] gmail.com. We'll get you the lowest price we can.
Thank you for your patience and understanding. We're a small, woman-owned shop, so every order gets our care and attention.
